Contact Us
Don't be a stranger!
You tell us. We listen.
At [viviluxe], you’re more than just a customer – you’re part of our story. We’re all ears for your ideas, suggestions, or even just a friendly hello!
Customer Service Time:
Mon-Fri 9:00AM – 6:00PM（Beijing Time）
We are currently experiencing more requests than usual, and apologies in advance for any delays you may encounter with our response times. And appreciate your patience during this time.
When on a weekend or holiday, you can email us your query and we will respond as quickly as possible.
Remember to include your Order Number or Mail if you have one if you are enquiring about a current order so we can retrieve your details easily from our systems.